Support

Waterloo Hydrogeologic Support Services

Our reputation is based in part on our unparalleled product support after the sale, and our unwavering commitment and loyalty to our customers.

Waterloo Hydrogeologic technical software support is provided to registered users with valid software maintenance term agreements. Want to know what qualifies as technical support? Learn more here.

Learn more about Waterloo Hydrogeologic Software Maintenance program.

Technical Support

Have an issue for us to look at?
Phone: +1 (519) 342-1142
Support Request Form:
Submit your support request here
Email: support@waterloohydrogeologic.com     (for errors/etc)
license@waterloohydrogeologic.com      (for license activation issues)
Hours: Monday to Friday
8:00 AM – 5:00 PM (Eastern Standard Time)