Support

/Support
Support2018-03-29T11:11:13+00:00

Our reputation is based in part on our unparalleled product support after the sale, and our unwavering commitment and loyalty to our customers.

Software technical support is provided to registered users with valid software maintenance term agreements.

Learn more about Waterloo Hydrogeologic Software Maintenance Program.

Want to know what qualifies as technical support? Give this a read!

Have an issue for us to look at? Submit support request form
Phone:+1 (519) 342-1142 x 254
Email:support@waterloohydrogeologic.com     (for errors/etc)
license@waterloohydrogeologic.com      (for license activation problems)
Hours:Monday to Friday
8:00 AM – 5:00 PM (Eastern Standard Time)

 

 

Extensive Documentation

Online and easily accessible, there are detailed instructions on how to use our software.

FIND THE ANSWERS

This is the place to find just about anything you need to know about using your software.

LEARN MORE

HD Video Tutorials

Nothing is easier than learning first-hand by video instruction.

LEARN BY WATCHING

Watch our HD narrated video tutorials and quickly learn how to use your powerful new software.

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