Technical Support Articles

//Technical Support Articles

Overcome the Visual MODFLOW Flex Error “The Feature is not available with your license”

Did you know that users with a premium or professional license are entitled to install the 64-bit version of Visual MODFLOW Flex? It's true!  On occasion, we have had users who upon successful activation of [...]

By | August 24th, 2017|Categories: Blog, Support, Visual MODFLOW Flex|Tags: , , |Comments Off on Overcome the Visual MODFLOW Flex Error “The Feature is not available with your license”

Issues with Auto Activation or “Request License”

Is the license file gate keeper denying your request for activation of YOUR software?!  We’ve got your back and got you covered.    Automated activation of software is not uncommon.  Waterloo Hydrogeologic is no different.  [...]

By | August 2nd, 2017|Categories: Blog, Support|Tags: , |Comments Off on Issues with Auto Activation or “Request License”

Trouble Shooting Trial License Issues

From time to time, the trial download likes to test your patience.  We’ve got some tips and hints to help you along. The very first thing to know when installing software is do you have [...]

By | July 24th, 2017|Categories: Blog, Support|Comments Off on Trouble Shooting Trial License Issues

Hydro GeoAnalyst – Moving a local project to a central location

We frequently get asked by users who initially have Hydro GeoAnalyst (HGA) projects on their local machines how they can move the project onto a server so other users can have access. An HGA project [...]

By | May 8th, 2017|Categories: Blog, Hydro GeoAnalyst, Support|Tags: , , , |Comments Off on Hydro GeoAnalyst – Moving a local project to a central location

Visual MODFLOW Classic and Windows 10

Loyalty is defined as, a strong feeling of support or allegiance. We appreciate how loyal you have been and thank you for the support you have given Visual MODFLOW Classic over the years.  It is a great [...]

By | March 10th, 2017|Categories: Blog, Groundwater Modeling, Groundwater Modeling & Simulations, Support, Visual MODFLOW Flex|Tags: , , |Comments Off on Visual MODFLOW Classic and Windows 10