Video: How to install your Softkey License
Simple installation instructions for your new Waterloo Hydrogeologic Softkey License Welcome to the first in our new in our 'how-to' series of training videos! Brayden McNeill, our Software Training Specialist takes you [...]
Support Tip – AquaChem Error: ActiveX component can’t create object
When some clients install AquaChem for the first time, they encounter the error “ ActiveX component can’t create object”. Solutions: In general the client should have Admin rights to install [...]
Support Tip – Visual MODFLOW Flex 4.1 and Microsoft Office Error
With new releases coming fairly frequently, we have noticed a certain number of users experiencing the below error. At first glance, you may think “WHAT IS THIS!? I HAVE OFFICE INSTALLED”. Ok, ok...no need to [...]
Support Tip – AquaChem, ActiveX Component Error
With new operating systems and new versions of Microsoft Office out there, you may run into this error…even if you are running the latest version of our software, the latest operating system from Windows and [...]
Support Tip – Can’t Find File Name On Visual MODFLOW Flex? Here’s What You do!
As with software applications, errors are a way of life. No matter however terrific a program is, errors still manage to appear. One such error is the, “Can’t find name file C:\users\.... \MODFLOW\ProjectName or C\users\....\ MODFLOW [...]
Visual MODFLOW Flex – Regional Settings Error
At Waterloo Hydrogeologic, we love our international client base. Our software however, prefers a more “regional setting”. If you are in a country and your computer is not set to regional English and you’re getting [...]