Our hallmark reputation is based in part on our unparalleled product support after the sale, and our unwavering commitment and loyalty to our customers.

Software technical support is provided to registered users with valid software maintenance term agreements.

Learn more about Waterloo Hydrogeologic Software Maintenance Program.

Want to know what qualifies as technical support? Give this a read!

Have an issue for us to look at? Submit support request form
Phone:+1 (519) 342-1142
Email:support@waterloohydrogeologic.com     (for errors/etc)
license@waterloohydrogeologic.com      (for license activation problems)
Hours:Monday to Friday
8:00 AM – 5:00 PM (Eastern Standard Time)