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Support Tip – Visual MODFLOW Flex 4.1 and Microsoft Office Error

December 14th, 2017|Categories: Blog, Support|Tags: , , |

With new releases coming fairly frequently, we have noticed a certain number of users experiencing the below error.  At first glance, you may think “WHAT IS THIS!?  I HAVE OFFICE INSTALLED”.  Ok, ok...no need to yell because we have a fix for you while our development team looks to permanently address the issue. If you see [...]

Introducing Jody Andruszkiewicz

December 14th, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Visual MODFLOW Flex|Tags: , , , , , , , |

Our sales team has expanded! Introducing a new member of the Waterloo Hydrogeologic team. Jody Andruszkiewicz is passionate about the environment and is enthusiastic about his new role as Account Manager with our sales team. "I’m eager to find solutions for our clients by examining challenges from multiple perspectives. Because we are selling software for the environmental services industry, I’m excited to use my [...]

Support Tip – Login Failed For User, Hydro GeoAnalyst

December 13th, 2017|Categories: Blog, Hydro GeoAnalyst|Tags: , , , |

An error you may encounter while working in HGA Error “ Login failed for user ‘XY\....username.. “ when creating a project This happens when a client is working in HGA and tries to create a project. The series of errors is: There was a problem while trying to create the new project Error “ Login failed [...]

Support Tip – AquaChem, ActiveX Component Error

December 12th, 2017|Categories: Blog, Support|Tags: , , |

With new operating systems and new versions of Microsoft Office out there, you may run into this error…even if you are running the latest version of our software, the latest operating system from Windows and the latest version of Microsoft Office.  Well this is for good reason.  AquaChem SPECIFICALLY requires the 2007 version of Microsoft Access.  [...]

Waterloo Hydrogeologic Software Training: Enhance your skills

December 5th, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Training, Visual MODFLOW Flex|Tags: , , , , , , , , |

Did you know that Waterloo Hydrogeologic provides training opportunities for our software? My name is Brayden McNeill and on January 1st I will be stepping into the role of training specialist here at Waterloo Hydrogeologic. Over the past two years working as an account manager I have met with many of our clients, and I’ve learned first-hand how helpful out training [...]

Support Tip – Can’t Find File Name On Visual MODFLOW Flex? Here’s What You do!

December 4th, 2017|Categories: Blog, Support|Tags: , , |

As with software applications, errors are a way of life.  No matter however terrific a program is, errors still manage to appear.  One such error is the, “Can’t find name file C:\users\.... \MODFLOW\ProjectName or C\users\....\ MODFLOW \ProjectName.nam” See below for more details. Can't find name file C:\Meadow_Projects\Mt_Muchinga\Numerical_Solution\VM\Ndola_data1_PropertyZonesCorrected_Model_SurfaceUpdates_FD1.data\MODFLOW\NumericalGrid1\Run3\MODFLOW-2005\Conceptual or C:\Meadow_Projects\Mt_Muchinga\Numerical_Solution\VM\Ndola_data1_PropertyZonesCorrected_Model_SurfaceUpdates_FD1.data\MODFLOW\NumericalGrid1\Run3\MODFLOW-2005\Conceptual.nam This can happen if the project is saved [...]

Relationships, Stories, and Magic

December 1st, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Visual MODFLOW Flex|Tags: , , , , , |

“People do not buy goods and services. They buy relations, stories and magic.” -Seth Godin At the risk of repeating what my colleagues have already shared here; at Waterloo Hydrogeologic we see YOU, our client, as the most important part of our work. We look to you for feedback and rely on you to help us [...]

Commitment & Collaboration

November 21st, 2017|Categories: Blog|Tags: , , , , , , , |

At Waterloo Hydrogeologic, our sales team are committed to your needs through transparent and collaborative communication! Direct communication between sales and our development team is paramount to our work. The process is simple: our sales team provide developers with feedback from our users, and the development teams use that information to update and improve our software. Our [...]

Maintenance Release of AquaChem 2014.2

November 15th, 2017|Categories: AquaChem, Blog|Tags: , , |

We are very pleased to announce the latest maintenance release of AquaChem 2014.2 -  Available today for upgrade! This release focuses on improvements discovered through client feedback and other performance enhancements. Find the full list of items addressed in this release here. We depend on YOU, our faithful clients, for feedback as we continue to improve our software. [...]

The Return of the Year End Semi -Annual Sale

November 13th, 2017|Categories: Blog|Tags: , , , , , |

There is nothing better than buying something that you were going to have to purchase anyhow, only to find out it is on sale! Everyone loves a great deal! November 13,2017 marks the return of our Semi-Annual sales event.  An event so massive that not only will there be significant product announcements, you can also save [...]