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“Internet Connection Required” error when activating WITH a license file…

February 15th, 2017|Categories: Blog, Support|Tags: |

If self-help is your thing, this blog is most definitely for you! Please note, these instructions will work for any of our software products.   A common workaround to this “Internet Connection Required" error is the following;  Stand Alone License/Dongle License 1)      Copy the license file you were provided from licensing (right click and copy). 2)      [...]

Traveling With Our Trainer – Life on the road with our software training specialist

February 9th, 2017|Categories: AquiferTest, Blog, Training, Training Resources, Uncategorized, Visual MODFLOW Flex|

Enjoy world travel with Waterloo Hydrogeologic software trainer: Jacob George First stop: Kuwait Wait, Kuwait? “So, where are you headed next?” is the most common question I’m asked when I tell people I’m a traveling Training and Implementation Specialist. It’s a question I love answering because most of the time my response draws a unique reaction. [...]

How to calculate Water Level Elevations based on changing TOC in Hydro GeoAnalyst

January 23rd, 2017|Categories: Hydro GeoAnalyst|Tags: , , , , |

Have you wondered how to calculate water level elevations in HGA if your Top of Casing (TOC) changes over time? You don't want old water levels now referencing your new TOC. Here is how you would set up things up in HGA to have your water level elevations calculated when the TOC changes over time. I [...]

A Common Hydo GeoAnalyst Error Solved in 6 Easy Steps – Opening Projects

January 18th, 2017|Categories: Blog, Hydro GeoAnalyst, Support|

Hydo GeoAnalyst, who loves it more?! Sometimes opening projects may not go smoothly as you would like and when that happens you're usually faced with this bad boy of an error message; “Unable to connect to project database [XYZ] on [DatabaseX\WH]… “ This message will appear in one of these scenarios; ·         the SQL Server does [...]

Visual MODFLOW Flex 4.0 – A Webinar to remember

December 7th, 2016|Categories: Blog, Visual MODFLOW Flex|

Visual MODFLOW Flex 4.0! GET EXCITED! With over 50 attendees spanning over 3 different time zones, the Visual MODFLOW Flex 4.0 release webinar event was a huge success! Everyone who attended, had one thing in common, they were all excited about our latest and most advanced release of Visual MODFLOW Flex 4.0. With this new upgrade release, [...]

Visual MODFLOW 4.0 Now Available!

December 6th, 2016|Categories: Blog, Store, Visual MODFLOW Flex, Visual MODFLOW Flex|Tags: |

Visual MODFLOW 4.0 enables you to do more, in less time, and with greater flexibility. This new version re-introduces some key features from Classic (indicated below with a CL flag), plus exciting new features you've never seen before (indicated below with a NEW flag). Our development team heard from users around the globe that editing capacity [...]

What’s the Difference? Technical Support vs Project Recommendations

December 2nd, 2016|Categories: Blog, Support|Tags: |

Here’s the blog post you’ve all been waiting for!  Well, perhaps some of you have been. Or perhaps not.  Nevertheless, I wanted to take a few moments to clarify when you should be reaching out to our fantastic Technical Support team as opposed to inquiring about specific project design recommendations. Broken = Technical Support.  Seems pretty [...]