Video: How to install your Softkey License

2018-03-07T10:24:53+00:00 March 7th, 2018|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Visual MODFLOW Flex, Visual MODFLOW Flex|Tags: , , , , , , , , |

Simple installation instructions for your new Waterloo Hydrogeologic Softkey License Welcome to the first in our new in our 'how-to' series of training videos! Brayden McNeill, our Software Training Specialist takes you step-by-step through the process of installing your Waterloo Hydrogeologic Softkey License in this 4-minute tutorial. To get the latest videos from [...]

Save 15% Until March 1st!

2018-02-13T11:44:19+00:00 February 13th, 2018|Categories: AquaChem, AquiferTest, Blog, Training|Tags: , , , |

Thaw out with 15% off Online Training In Canada we're in the depths of winter, so we figure it's a perfect time to beat the winter blahs and offer a training discount to our valued clients! This special offer extends to our scheduled March online training sessions of AquiferTest and AquaChem.  We're kicking off this special from [...]

Software Training with Brayden McNeill

2018-01-17T09:26:45+00:00 January 16th, 2018|Categories: Blog, Training|Tags: , , , , , , , |

Meet Brayden McNeill - Our new in-house Training Coordinator! While Brayden has already been a part of the Waterloo Hydrogeologic sales team for several years, he recently expressed a keen interest in leading our software training projects and is now the skilled new face behind our software training initiatives. In this role Brayden leads our online training sessions, manages [...]

Support Tip – AquaChem Error: ActiveX component can’t create object

2017-12-19T14:24:28+00:00 December 19th, 2017|Categories: Blog, Support|Tags: , , |

When some clients install AquaChem for the first time, they encounter the error “ ActiveX component can’t create object”.           Solutions: In general the client should have Admin rights to install the software. A)Install the MS Access Run Time Engine 2007 ·         Download from: ·         Re- start the computer ·         On [...]

Introducing Jody Andruszkiewicz

2017-12-14T12:42:44+00:00 December 14th, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Visual MODFLOW Flex|Tags: , , , , , , , |

Our sales team has expanded! Introducing a new member of the Waterloo Hydrogeologic team. Jody Andruszkiewicz is passionate about the environment and is enthusiastic about his new role as Account Manager with our sales team. "I’m eager to find solutions for our clients by examining challenges from multiple perspectives. Because we are selling software for the environmental services industry, I’m excited to use my [...]

Support Tip – AquaChem, ActiveX Component Error

2017-12-12T09:49:38+00:00 December 12th, 2017|Categories: Blog, Support|Tags: , , |

With new operating systems and new versions of Microsoft Office out there, you may run into this error…even if you are running the latest version of our software, the latest operating system from Windows and the latest version of Microsoft Office.  Well this is for good reason.  AquaChem SPECIFICALLY requires the 2007 version of Microsoft Access.  [...]

Waterloo Hydrogeologic Software Training: Enhance your skills

2017-12-05T09:43:33+00:00 December 5th, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Training, Visual MODFLOW Flex|Tags: , , , , , , , , |

Did you know that Waterloo Hydrogeologic provides training opportunities for our software? My name is Brayden McNeill and on January 1st I will be stepping into the role of training specialist here at Waterloo Hydrogeologic. Over the past two years working as an account manager I have met with many of our clients, and I’ve learned first-hand how helpful out training [...]

Relationships, Stories, and Magic

2017-12-01T14:07:15+00:00 December 1st, 2017|Categories: AquaChem, AquiferTest, Blog, Hydro GeoAnalyst, Visual MODFLOW Flex|Tags: , , , , , |

“People do not buy goods and services. They buy relations, stories and magic.” -Seth Godin At the risk of repeating what my colleagues have already shared here; at Waterloo Hydrogeologic we see YOU, our client, as the most important part of our work. We look to you for feedback and rely on you to help us [...]

Commitment & Collaboration

2017-11-21T10:31:51+00:00 November 21st, 2017|Categories: Blog|Tags: , , , , , , , |

At Waterloo Hydrogeologic, our sales team are committed to your needs through transparent and collaborative communication! Direct communication between sales and our development team is paramount to our work. The process is simple: our sales team provide developers with feedback from our users, and the development teams use that information to update and improve our software. Our [...]

Maintenance Release of AquaChem 2014.2

2017-11-15T07:48:25+00:00 November 15th, 2017|Categories: AquaChem, Blog|Tags: , , |

We are very pleased to announce the latest maintenance release of AquaChem 2014.2 -  Available today for upgrade! This release focuses on improvements discovered through client feedback and other performance enhancements. Find the full list of items addressed in this release here. We depend on YOU, our faithful clients, for feedback as we continue to improve our software. [...]