Support Tip – AquaChem Error: ActiveX component can’t create object

When some clients install AquaChem for the first time, they encounter the error “ ActiveX component can’t create object”.

Solutions:

In general the client should have Admin rights to install the software.

A)Install the MS Access Run Time Engine 2007

·         Download from: http://www.microsoft.com/download/en/details.aspx?id=4438

·         Re- start the computer

·         On the desktop, select the AquaChem icon

·         Right-click and choose “Run as Administrator”.

OR

B) Run the program in compatibility mode

·         Right- click on the AquaChem desktop icon

·         Select properties – then “Compatibility” tab

·         Choose “Run in compatibility mode for XP.

Hope this helps!